Returns & Exchanges
We want you to love your natural glow, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for most items. Items must be returned in their original packaging to ensure the integrity of our botanical ingredients.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your skincare or haircare products in their original boxes to prevent leakage or damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
